Thank you for choosing Nilgiri Mart for your shopping needs. We strive to provide you with the best possible shopping experience, including a smooth and efficient shipping process. Please take a moment to review our shipping policy:
- Shipping Destinations:
We currently ship to addresses within India. If your location is not listed, please contact us, and we will do our best to accommodate your request. - Processing Time:
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. - Shipping Methods:
We offer several shipping options to cater to your needs, including standard and expedited shipping. The available shipping methods will be displayed during the checkout process, along with estimated delivery times and costs. - Shipping Costs:
Shipping costs vary depending on the destination, shipping method selected, and the weight/dimensions of the items in your order. Shipping costs will be calculated and displayed during the checkout process before you complete your purchase. - Delivery Time:
Delivery times depend on the shipping method selected and the destination. While we make every effort to deliver your order within the estimated timeframe, please note that unforeseen circumstances such as customs delays or extreme weather conditions may affect delivery times. - Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment online or through our website. - Shipping Restrictions:
Certain items may be subject to shipping restrictions or regulations based on their nature or destination. We comply with all applicable laws and regulations governing the shipping of such items and reserve the right to cancel orders if necessary. - Customs and Duties:
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. Please check with your local customs office for more information on potential fees. - Incomplete or Incorrect Addresses:
It is the responsibility of the customer to provide accurate and complete shipping information. We cannot be held responsible for delays or non-delivery due to incorrect addresses provided by the customer. - Shipping Insurance:
Shipping insurance is available for an additional fee upon request. Please contact us if you would like to purchase shipping insurance for your order.
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Thank you for shopping at Nilgiri Mart!